What information do I collect?
I collect the following information, either through the online contact form or the emailed intake form:
- your full name
- your date and place of birth
- your job title
- contact information including telephone number and private email address
- demographic information such as home address and postcode
- information relevant to diagnosis and treatment, including your complaint(s), goal(s), current medication and other/previous treatment(s)
- in the case of couples, your responses to diagnostic questionnaires and the first name and age of each of your children, if any.
What do I do with the information I collect?
I use this information for the following purposes:
- to understand your coaching, counselling and/or therapy needs and goals
- to provide you with service and treatment that are most appropriate to your needs and goals
- to improve my service and treatment provision
- internal record-keeping in your client dossier, as required under the Wet op de Geneeskundige Behandelingsovereenkomst (WGBO)
- financial administration and monthly invoicing
- sending of useful self-reflection and therapeutic interventions, or my feedback on your input and progress, to your private email address.
Security of information
I am committed to ensuring that your information is secure at all times. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online and/or via the emailed intake form. I will not provide your personal information to third parties unless I have your express permission or am required by law to do so. Under the EU General Data Protection Regulation (GDPR), you may request details of personal information which I hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to:
ExpatCare4U, Mgr. v.d. Weteringstr. 14a, 3581EH Utrecht, Netherlands
If you believe that any information I am holding on you is incorrect or incomplete, please write to or email me as soon as possible at the above address. I will promptly correct any information found to be incorrect.
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